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Data Driven Engineering: Tracking Usage to Make Decisions

Hello, my name is Peter and I work in the Office Trustworthy Computing (TWC) team. One of my team’s areas of focus is collecting data on how various applications are being used so we can make informed decisions. You’ve probably seen, and based on the comments received to date, have used our Send-a-Smile feedback tool . In addition to that type of qualitative feedback, the last 3 versions of Office have included telemetry through the Customer Experience Improvement Program (CEIP) to help us understand Read More...

Read the complete post at http://blogs.technet.com/office2010/archive/2009/11/03/data-driven-engineering-tracking-usage-to-make-decisions.aspx


Posted Nov 03 2009, 11:41 AM by Microsoft Office 2010 Engineering
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