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  • How does usage data improve the Office User Experience?

    Hello, my name is Tim Briggs – I am a user experience (UX) Researcher in the Office Design Group (ODG). Usage data is one of the important feedback mechanisms we look at to understand how Office is being used in the real world. Answering questions like “how frequently is a command used?” and “how many files contain this feature?” are critical parts of our entire engineering process. Today, I’d like to give you a better sense of how we collect, interpret, and design based on usage data. To get the...
  • Live Preview Paste - Get the Results You Want Quickly

    My name is Mirko Mandic and I am a Program Manager on the Office User Experience team. Today’s post is about the work we are doing in Office 2010 to improve the most frequently used Office command – Paste. Despite its usefulness, Paste doesn’t always work like users expect it to. Their feedback and usage data (Paste is the most frequently undone action) indicate that pasted content often does not look like what they expected. Changing the format of the freshly pasted content to look correct can be...
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